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Action Fraud warning about fake Ofgem energy scam highlighted by Newark Police

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Scammers are sending text messages appearing to be from Ofgem and offering rebates.

Newark Police has warned of the scam texts which claim recipients are eligible for a government-funded energy bill rebate of £400, accompanied by a link.

Ofgem's official government website states that Ofgem would never sell you energy, ask for personal information or come to your property, and that only criminals will try to rush or panic you.

Ofgem Scam Texts (57208048)
Ofgem Scam Texts (57208048)

A similar warning about a scam which appeared for come from the DVLA has also been issued.

The regulator suggests those with suspicions reject, refuse or ignore any contact from ‘Ofgem’ that looks or sounds unusual, such as a request for your bank or personal details as they never ask for this information.

They also recommend checking email addresses as any emails to or from Ofgem always end @ofgem.gov.uk. Another key point is to check the branding of these communications because the Ofgem logo will always be present in official communications, and it should never look stretched, blurry or distorted.

The website also offers advice on what to do if you receive any unannounced house visits, calls or texts from fraudsters claiming to be them:

  • Report the scam to Action Fraud, the reporting centre for fraud and cyber-crime in England
  • If you think you’ve fallen for a scam or have given any personal information like your bank details, contact your bank immediately for help
  • After reporting a suspected scam to Action Fraud, you can also contact Ofgem directly by email or by calling 020 7901 7295.

Visit Action Fraud's website for more information.

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