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HSBC, which has a branch at Newark Market Place, says customers who refuse to wear a face mask will have their accounts withdrawn




HSBC has issued a warning to customers who refuse to wear a face mask at their banks.

HSBC, which has a branch at Newark Market Place, said customers who break the law could forfeit their bank account after face coverings were made mandatory across the company.

Jackie Uhi, head of branch network for HSBC UK, said: “Our branch colleagues are key workers, continuing to go to work in our branches every day so that customers who need them can access essential financial services.

There were queues to get into HSBC in the Market Place. 150620JT5-4 (36689913)
There were queues to get into HSBC in the Market Place. 150620JT5-4 (36689913)

“Sadly, some people are failing to protect themselves, our branch colleagues and other customers by refusing to wear a face covering inside our branches or observe social distancing.

“Our colleagues deserve respect and should not have to face violent or abusive behaviour.

“Consider whether you need to visit the branch or could manage your banking from the safety of your home via our digital channels.

“If you do visit us, please wear a face covering and maintain a safe distance from others.

“If individuals put themselves or our colleagues at risk, without a medical exemption, we reserve the right to withdraw their account.”

Other banks, such as Barclays, Santander and Natwest, which have Newark branches, have also updated its face mask rules

It comes after Tesco, Asda, Waitrose, Sainsbury's and Morrisons introduced similar measures earlier in the week.



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