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Elderly Newark woman left with a hole in her ceiling after Nottingham Community Housing Association fail to spot a bathroom leak

An elderly woman who was assured by her housing association she did not have a water leak in her loft is now living with a collapsed ceiling.

Nottingham Community Housing Association (NCHA) revamped the bathroom of Pauline Tollerton of Parliament Walk, Newark, at the beginning of September.

Days later, Pauline, 65, noticed water marks appearing on her living room ceiling.

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