Newark and Sherwood District Council tenants encouraged to take part in national housing survey

Council tenants in Newark and Sherwood are being encouraged to take part in a national survey from the Regulator of Social Housing.

The survey is seeking views on proposals for tenant satisfaction measures, reflecting issues set out in the Government’s charter for social housing residents.

The survey and proposals can be found here.

Tenants have until March 3 to give their feedback. Any responses after this date may not be considered in the final results.

Respondents are encouraged to answer as many questions as possible, but they do not have to respond to every question.

The charter was introduced after the Grenfell Tower fire and in addition to looking at tenant satisfaction, it also sets out the actions the government will take to ensure that residents in social housing are safe, are listened to, live in good quality homes, and have access to redress when things go wrong.

The government is proposing to introduce 22 tenant satisfaction measures which reflect the themes and issues set out in the charter.

These proposals include looking at how satisfaction is measured, how landlords deal with complaints and how tenants will have their views listened to and acted on.

District council leader David Lloyd said: “I encourage our tenants to take part, to have a look at the suggested measures and feedback as soon as they can as the results we get will help the government in ensuring effective measures are in place to ensure tenants have their voices heard.”

“We already have a suite of satisfaction measures for our housing services and welcome the opportunity to support our tenants with responding to this consultation.”