Unsafe and unclean Friary Fields Care Home on Friary Road, Newark, closes after inspection following person being hospitalised
A residential care home has closed after an inspection found it was unclean, unsafe, poorly maintained and not furnished to a good standard.
Friary Fields Care Home on Friary Road, Newark, was inspected by the Care Quality Commission in July because it was notified of an incident, after which a care user was hospitalised.
The home had previously been inspected in January 2018, when it was rated as good.
But the latest inspection report, published three weeks ago, found it required improvement in every area.
Sue Batty, service director at Nottinghamshire County Council, said: “We were informed by the owners of Friary Fields Care Home that they would close following a number of safety concerns that were raised by the Care Quality Commission during a visit.
“We had worked with the home to try and support them to make the improvements required and had a member of staff on site every day to ensure the safety of residents.
“However, the provider failed to make any improvements and took the decision to close. Following this, we met with residents and relatives and have now supported 20 people to safely move to alternative homes.”
At the time of the inspection, Friary Fields was described as a residential care home providing personal care and support to 22 people aged 50 and over. It could support up to 34 people.
The report said: “The inspection was prompted, in part, by notification of a specific incident, following which a person using the service was hospitalised.
“This incident is subject to an ongoing adult safeguarding investigation. As a result, this inspection did not examine the circumstances of the incident.
“We were informed that the service failed to seek prompt medical attention for a person living in the service and the service lacked robust infection control processes. This inspection examined those risks.
“We have found evidence that the provider needs to make improvements.”
The report also found that people were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests.
It said: “The environment was poorly maintained, unclean and not furnished to a good standard.
“People were not safe. Risks were not assessed and appropriately managed. We found no evidence that people had been harmed, however, systems were either not in place or robust enough to demonstrate safety was effectively managed.
“When significant incidents had occurred, action was not always taken to keep people safe. The registered manager had failed to notify the CQC of significant events.
“People did not receive appropriate food and drinks to meet their specific dietary requirements.”
The report said home users and their relatives liked the staff, who were kind and caring, but privacy and dignity was not always maintained.
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